Frequently Asked Questions

Unfortunately, no. We can provide you with high resolution pictures and testimonials if required.
We always try to ship our machines three weeks after payment is received. If we encounter any delays we will inform you as soon as possible.
The cabinets carcass is guaranteed for life. For detailed information, please see our Terms & Conditions
Yes, choose from the 40 prints we have on file. You can also provide us with your own artwork at no cost (high resolution, minimum 300dpi). We also have an in-house designer and a freelance designer that can provide any design you wish (at cost).
Each of our machines have genuine Windows 10 pre-installed and any drivers that may be required. If you require assistance regarding software installation, we're happy to help.
Our pinball machines are compatible with all popular Windows games including Future Pinball (including variants such as BAM), Visual Pinball, Pinball Arcade and Pinball FX2 / FX3.
When placing an order through our website, the shopping cart contains an input box where you can specify button colours, chrome or black legs and anything else you require.
We prefer to sell parts as 'Packages', ie; everything you need in one bundle. Selling individual items unfortunately costs us more, as our packages then need to be re-stocked with missing items. For details of what our pinball packages consist of please see our Pinball Packages
Unfortunately, no. We can provide you with high resolution images and links to videos if required.
We try our best to get our simulators to you as quickly as possible, however expect a wait of around four weeks.
Our simulators are covered by a 24 month manufacturers warranty.
Absolutely, the RacingCUBE supports Thrustmaster, Logitech and Fanatec hardware. Please contact us if you have any questions.
Each simulator (when supplied with a PC) has genuine Windows 10 pre-installed. All drivers are pre-installed and also SimTools 2.0 Professional, including a lifetime license.

Amusement Machines Designed and Built in the UK

Contact

info@kase-eo.co.uk
+44 (0)843 886 3070
Halstead, Essex, UK


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KASE-EO - Serious About Gaming

Leaders in Customisation

We've been designing and manufacturing quality arcade machines since 2001. Based in Essex, our team are reknown in the business for using the UKs top designers, programmers and assemblers. We pride ourselves on using UK staff and businesses whenever possible.

At KASE-EO we are passionate about the 'gaming experience'.
This translates to superb designs and an excellent quality of workmanship.
KASE-EO has set itself rules to abide by when designing and building each of its products. These are:
* No compromise whatsoever on the individual components, these have to be the very best items for the task required.
* Build quality that actually supercedes the requirement needed for such items.
* To provide fool-proof documentation, in plain English for the end user.
* To have the most knowledgeable, friendly and helpful customer support team.